We have fixed an eBinders database connection problem that was causing the Florence platform to be unavailable for around 80 minutes. The Florence Engineering team has resolved the issue and the Florence platform is now fully operational and working normally.
Posted Sep 25, 2025 - 10:25 EDT
Identified
We have identified the issue and are working on the fix.
Posted Sep 25, 2025 - 08:58 EDT
Investigating
We are currently investigating this issue.
Posted Sep 25, 2025 - 08:51 EDT
This incident affected: eBinders (eBinder), Authentication (Authentication), SiteLink (SiteLink), and eConsent (eConsent).